Terms of service

This website is operated by Rinsé (“we”, “us”, “our”), a sole proprietorship registered under SIRET number 99531044800015, with its registered office at 11 Rue du Docteur Favre, Annemasse 74100.

By visiting our website and/or purchasing something from our business, you engage in our “Service” and agree to be bound by the following terms and conditions (“General Terms”, “Terms of Use”), including the terms, conditions and policies referenced here and/or available by hyperlink.

These Terms of Use apply to all users of the Site, including, without limitation, visitors, suppliers, customers, merchants and/or content contributors.

Please read these Terms of Use carefully before accessing and using our website.

By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not accept all the terms and conditions of this agreement, you may not be able to access the website or use its services.

If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms.

Any new tools or features added to the store are also subject to the Terms of Use.

You can review the most current version of the Terms of Use at any time on this page.

We reserve the right to update, amend or replace any part of these Terms of Use by posting updates and/or changes on our website. You are responsible for checking this page periodically for changes.

Your continued access to or use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

ARTICLE 1 - PURPOSE

These Terms of Use define the terms and conditions under which users (the “User”) access the website and use the services offered.

ARTICLE 2 - WEBSITE ACCESS

The website is freely accessible to any user with Internet access.
All costs associated with accessing the website, including equipment and Internet connection, are borne by the user.

We reserve the right to suspend or restrict access at any time, particularly for maintenance or updates.

ARTICLE 3 - USE OF THE WEBSITE

The user agrees to:

• use the website in accordance with applicable law;
• respect the rights of third parties;
• not introduce viruses or anything that may harm the website.

Fraudulent or abusive use may result in suspension or termination of access.

ARTICLE 4 - WEBSITE CONTENT

Information on the website is provided for guidance and may be changed at any time.

We strive to ensure its accuracy but cannot guarantee that it is complete, accurate or up to date.

The user acknowledges that they use this information at their own responsibility.

ARTICLE 5 - PRODUCTS AND SERVICES

Products and services are described as accurately as possible.

However, minor variations may occur, particularly in colours or images.

We reserve the right to:

• change offers at any time;
• limit available quantities;
• refuse an order in the event of a dispute or suspected fraud.

ARTICLE 6 - ORDERS AND BILLING

The user agrees to provide accurate information when placing an order.

We reserve the right to cancel or refuse any order in the event of incorrect information or suspicious behaviour.

ARTICLE 7 - RIGHT OF WITHDRAWAL

Under European law, the user has 14 days from receipt of the product to exercise their right of withdrawal, subject to statutory exceptions.

Return and refund arrangements are set out in our Refund Policy.

ARTICLE 8 - INTELLECTUAL PROPERTY

All website content, including text, images and logos, is protected by intellectual property law.

Any reproduction, distribution or use without prior authorisation is prohibited.

ARTICLE 9 - PERSONAL DATA

Personal data collected is processed in accordance with the General Data Protection Regulation (GDPR).

Please see our Privacy Policy for more information.

ARTICLE 10 - LIABILITY

We cannot be held liable for:

• website interruptions;
• errors or omissions in content;
• indirect damage relating to use of the website.

The user acknowledges that they use the website at their own risk.

ARTICLE 11 - THIRD-PARTY LINKS

The website may contain links to external websites.

We cannot be held liable for the content or practices of those third-party websites.

ARTICLE 12 - CHANGES TO THE TERMS OF USE

We reserve the right to amend these Terms of Use at any time.

Changes take effect when published on the website.

ARTICLE 13 - APPLICABLE LAW

These Terms of Use are governed by French law.

In the event of a dispute, an amicable resolution will be sought before any legal proceedings.